Import · Export · Customs · Anywhere in the U.S.
DBOX Company
International Trade

The trade departmentyou don't have to hire.

Your freight, handled end to end.

You produce it. We handle the paperwork, the customs process, the truck, the crossing and the delivery — anywhere in the United States. One point of contact, from your plant to your customer's dock.

Mexico ↔ U.S.Anywhere in the United States
One contactFrom your plant to the dock
End to endDocuments, customs, freight, delivery
What we handle

Six things have to happen. We do all six.

Most manufacturers ship badly not because they lack capacity, but because no one owns the whole file. Between the plant and the dock there are six jobs, and a shipment fails at whichever one nobody claimed.

Documentation

Commercial invoice, packing list, certificate of origin, carta porte and every compliance document your lane requires — coordinated and reviewed before the truck loads.

Customs

We coordinate the customs process on both sides of the border — working with licensed customs brokers and Mexican customs agents on classification, permits, clearance and release. You get one status, not five phone numbers.

Transportation

Ground, ocean and air. Dry van, refrigerated and flatbed. We source the equipment, book the lane and own the timeline.

Border crossing

Crossing strategy, transfer at the line and coordination with the carrier on the other side. The handoff is where shipments die — we run it.

Tracking & reporting

Where your shipment is, what step it's on and what's still pending — without chasing anyone for a status update.

Warehousing

Consolidation, staging and storage on either side of the border when your lane needs a buffer between production and delivery.

Modes & equipment

However it needs to move

The mode follows the freight — not the other way around.

Ground

Full and partial truckloads across Mexico and into the United States, with the crossing handled as part of the move.

Ocean

FCL and LCL through Mexico's main ports, with inland drayage arranged on both ends.

Air

For small, urgent or high-value freight where the schedule is worth more than the rate.

Dry van 53' & 48'Refrigerated · reeferFlatbedLow-boy FCLLCLConsolidatedOversized
Coverage

Across the border, and all the way there

Your freight crosses at Laredo — the busiest commercial port of entry in North America — or at Colombia, Nuevo León’s own bridge, when the World Trade Bridge queue is the problem. From there it goes wherever your customer is: Texas, the Southeast, the Midwest, the coasts. Anywhere in the United States.

And we are not a Mexican company promising to look after things on the other side: our U.S. base is in Brownsville, Texas, on the border itself. The handoff at the line is not a transfer between two companies who have never spoken — it is one file, one plan, one person answering the phone.

UNITED STATES WEST MIDWEST TEXAS SOUTHEAST NORTHEAST Los Angeles Chicago Dallas · Houston Atlanta · Charlotte New York THE BORDER LAREDO / COLOMBIA Crossing · documents · customs MONTERREY Your plant · Nuevo León MEXICO
How it works

Four steps. One name on the file.

The same path on every shipment, so you always know what happens next.

Assessment

What you're shipping, where it goes, which permits apply and whether it qualifies for USMCA. Before anything moves.

Documentation

The full file built and verified — so nothing waits at the line for a missing signature.

Move & clear

Equipment booked, freight loaded, customs cleared, border crossed. We run all four as one operation.

Delivery & report

Door-to-door delivery, with the status and the paper trail you need for your records and your refunds.

Your operation, in one place

One client. One channel. One record.

Every client gets a dedicated operating channel. Instructions, documents, customs brokers, carriers, incidents and confirmations all land in the same place — so nothing lives in someone's inbox and nothing depends on remembering who said what.

One channel

A dedicated address for your account. Everyone involved in your shipments writes to the same place, and so do we.

One record

Every instruction, confirmation and document filed against the shipment it belongs to. Traceable months later, not just this week.

One answer

When something moves — or stops — you hear it from us before you have to ask.

Straight answers

What people ask before the first shipment

Do I need to be registered to export from Mexico?

Export requirements depend on the product and the operation. Mexico's Sectoral Exporters Registry applies only to specific tariff classifications listed under Annex 10 — most products are not on it. We review the product, its classification, the documentation and the applicable requirements before the first shipment, and tell you exactly what's missing.

Can you move refrigerated freight?

Yes. Dry van and refrigerated, including temperature-controlled crossings and the sanitary permits perishable goods require. Reefer is where most freight coordinators stop — it's where we're most useful.

Do you handle customs?

We coordinate it end to end on both sides of the border, working with licensed customs brokers and Mexican customs agents who file the entries. You deal with one point of contact and one status — not a chain of providers pointing at each other.

Is exporting worth it if I've never done it?

Qualifying exports may be subject to Mexico's 0% VAT rate, which can create opportunities to recover eligible input VAT, subject to the applicable tax requirements. For a manufacturer that has only sold domestically, that is worth looking at before anything else. We coordinate the operational documentation; the tax treatment should be confirmed with your tax advisor.

Which border crossings do you use?

We cross wherever it makes sense for your lane and pick the crossing that fits your lane, your product and your timing — not the one that's convenient for us.

Start simple

Tell us what you move

Product, origin and destination, and how often. We'll come back with what it takes, what it costs and how it moves — no obligation, and no jargon.